Jacobsen Homes Privacy Policy

Privacy Policy

Last Updated: May 15, 2026

Jacobsen Manufacturing, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information of our users when they access and use our website, www.jachomes.com (“Site”). By accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use access or use our site.

1. Purpose.

This Privacy Policy describes our collection, use, storage, disclosure and protection of Personal Information in connection with access to and use of our Site.

2. Scope.

This Privacy Policy applies to information we collect from individuals who visit, access or use the Site, whether as registered users or as visitors. This Policy does not govern:

  • Information collected offline or through means other than the Site, except to the extent expressly stated.
  • Information collected in the context of employment or prospective employment, which is subject to separate internal policies (including, without limitation, any Bring Your Own Device Policy, Electronic Communication Systems Use Policy, and other employee-facing policies).
  • Information collected, used, or disclosed by third-party websites, applications, platforms, or services that are not owned or controlled by us, even if accessible through hyperlinks on the Site.

3. Florida Focus; Other Jurisdictions.

We are based in Florida, and the Site is primarily intended for individuals located in Florida. This Policy is drafted to comply with applicable Florida and United States data privacy and security requirements as they relate to our operations. If you access the Site from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those of your jurisdiction.

4. Definitions.

Personal Information. For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural person. Personal Information includes, by way of example and without limitation:

  • Identifiers such as your name, postal address, email address, telephone number, IP address, online identifier, or account username.
  • Commercial information such as records of products or services purchased, obtained, or considered.
  • Internet or other electronic network activity information such as browsing history, search history, and information regarding your interaction with the Site.

Non-Personal Information. “Non-Personal Information” means information that does not, and cannot reasonably be used to, identify a specific individual. We may create Non-Personal Information by aggregating or de-identifying Personal Information such that it can no longer be reasonably linked to a particular individual. Non-Personal Information is not treated as Personal Information under this Policy and may be used and disclosed without restriction, subject to applicable law.

Sensitive Information. “Sensitive Information” means certain categories of Personal Information that may be subject to specific legal protections, such as government-issued identifiers, financial account numbers, and certain health or biometric information. We do not intend, through the ordinary operation of the Site, to collect Sensitive Information.

5. Information We Collect

Information You Provide Directly. We may collect Personal Information that you voluntarily provide to us through the Site, including, without limitation:

  • Identifiers. Real name, username, postal address, email address, account name, IP address, device identifiers, browser identifiers, and similar identifiers
  • Commercial Information. Information provided when you fill out the Request for Information form or engage in searches on our Site, including the use of the Find Your Home features of the Site.
  • Communications and Correspondence. If you contact us by email, through contact forms, chat features, or other means, we may collect your name, email address, telephone number, and the content of your communication, together with any attachments or other information you choose to provide.
  • User Content and Submissions. If the Site allows you to post reviews, comments, feedback, or other content, we may collect the information you submit and associate it with your account or identity.
  • Promotional Programs. If you participate in surveys, contests, sweepstakes, promotions, referrals, or similar programs, we may collect your name, contact information, and other information you provide in connection with your participation.

Information Collected Automatically. When you access or use the Site, we and our service providers may automatically collect certain information about your device and your usage of the Site, which may, depending on the circumstances, constitute Personal Information. Such information may include:

  • Device and Technical Information. Information about the device and software you use to access the Site, such as your IP address, device type, browser type and version, operating system and version, language settings, and device identifiers.
  • Usage Information. Information about your interactions with the Site, such as the pages you view, the links you click, the date and time of your visits, the referring and exit pages, search terms you enter, the duration of your visits, and other similar usage data.
  • Cookies and Similar Technologies. We and our service providers may use cookies, web beacons, pixel tags, log files, and similar technologies (collectively, “Cookies”) to collect and store certain information when you interact with the Site. Cookies are small data files that are placed on your device when you visit a website. They may be session Cookies (which expire at the end of your browser session) or persistent Cookies (which remain on your device for a longer period or until you delete them).

6. Cookies and Similar Technologies

Types of Cookies Used. We and our service providers may use the following categories of Cookies:

  • Necessary Cookies. These Cookies are identified in our Cookie Consent Banner and are essential for the operation of the Site and enable you to use its features, such as accessing secure areas, using shopping carts, or logging into your account. Without these Cookies, certain services you request cannot be provided.
  • Non-Necessary Cookies. These Cookies are identified in our Cookie Consent Banner and pertain to specifications and include the following:
    • Functional Cookies. These Cookies allow the Site to remember choices you make (such as your username, region, or language) and provide enhanced, more personalized features.
    • Performance and Analytics Cookies. These Cookies collect information about how visitors use the Site, such as which pages are visited most often, how users move around the Site, and whether users receive error messages. We use this information to improve the performance and design of the Site.
    • Advertising and Marketing Cookies. We may, in our discretion, use or permit third parties to use Cookies to deliver advertisements that are more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.

Information Collected Through Cookies. We may collect the following information through Cookies:

  • IP address and device information
  • Browser type and settings
  • Operating system
  • Referring website
  • Date and time of website visits
  • Pages viewed and features used
  • Links clicked and actions taken on our website and/or Service
  • Geographic location (city/state level)
  • Search terms used to reach our website
  • Interaction with our advertisements

How We Use Cookie Information. We use information collected through Cookies to:

  • Improve Site functionality and user experience
  • Analyze Site traffic and usage patterns
  • Diagnose server and Site technical problems
  • Customize content based on your preferences
  • Protect against fraudulent activity
  • Comply with legal obligations
  • Develop new features and services
  • Measure the effectiveness of our marketing campaigns
  • Optimize our Site’s design and content

Cookie Management. You may be able to control or disable Cookies through your browser, or device settings. Most web browsers are configured to accept Cookies by default, but you can usually change your browser settings to refuse Cookies or to notify you before a Cookie is placed. If you disable or reject Cookies, some features of the Site may not function properly or may be unavailable. Strictly Necessary Cookies cannot be declined as they are necessary for basic Site functionality. Your browser or device may also offer settings that allow you to prevent certain types of tracking.

Cookie Consent Banner. Please see our Cookie Consent Banner that appears prominently when you first visit our Site. This consent mechanism allows you to make informed choices about the types of Cookies you wish to accept or decline. Your Cookies preferences will be stored and remembered for future visits. You have the right to change your Cookie preferences at any time by clearing your browser Cookies and reloading the Site to trigger the consent bar. If you choose to decline certain categories of cookies, some Site features may be limited or unavailable.

Do Not Track. At this time, the Site does not respond to “Do Not Track” signals or similar mechanisms. You may, however, be able to limit certain tracking by adjusting your browser or device settings or by opting out of certain third-party analytics or advertising services, where such options are offered. The Site does allow you to Opt-Out of certain Cookies through the use of the Site’s Cookie Consent Banner.

7. Marketing Communications And Promotional Materials

Opt-In Consent for Marketing Communications. We will only send you advertising, promotional materials, newsletters, and other marketing communications if you request such information through the Site. By providing your mobile phone number, you expressly consent to receive text messages (SMS) from us for informational, marketing, and other purposes. This consent applies to text messages sent using an automated telephone dialing system or artificial/prerecorded voice as defined by the Telephone Consumer Protection Act (TCPA). Your consent to receive text messages is not required as a condition of purchasing any goods or services from us. Message frequency will vary depending on your interaction with us and your account settings. Message and data rates may apply based on your wireless carrier’s text messaging and data plans. We are not responsible for any fees charged by your mobile service provider.

Types of Marketing Communications. With your consent, we may send you:

  • Special offers and promotions
  • Newsletters and community updates
  • Information about our products and services
  • Surveys and feedback requests

Managing Your Marketing Preferences. You may modify your marketing preferences at any time by:

  • Clicking the “unsubscribe” in any marketing email
  • Contacting our customer service at info@jachomes.com
  • Responding with “STOP” to any text message

We will process your request promptly, though it may take up to 10 business days to fully implement your preferences across all our systems.

Sharing of Information for Marketing Purposes. We do not sell your personal information to third parties for their direct marketing purposes. However, we may share your information with service providers who help us deliver our marketing campaigns and analyze their effectiveness. These service providers are contractually obligated to use your information only for the services they provide to us and are prohibited from using your information for their own marketing purposes.

8. How We Use Your Information

Operational Uses. We may use your Personal Information for one or more of the following business and operational purposes:

  • To operate, administer, maintain, and improve the Site, our products, and our services.
  • To process assist in providing customer service.
  • To create and manage your account, authenticate your identity, and provide account-related services and support.
  • To communicate with you regarding your use of the Site, your account, updates to our terms or policies, or other administrative information.

Customer Service and Support. We may use your information to respond to your inquiries, requests for information, support needs, or complaints, and to provide technical and customer support.

Marketing and Promotional Uses. We may use your Personal Information:

  • To send you newsletters, promotional communications, and marketing materials about our products, services, and events, subject to your preferences and applicable law.
  • To conduct surveys, contests, sweepstakes, referral programs, or other promotional activities and to communicate with you regarding such activities.
  • To tailor the content and advertising you see on or off the Site, including through the use of Cookies and similar technologies, subject to applicable law.
  • Analytics and Improvement. We may use information, including Non-Personal Information and aggregated data, to:
    • Understand how users interact with the Site.
    • Monitor and analyze usage, trends, and activities.
    • Improve and personalize the Site and our offerings.

Security, Fraud Prevention, and Legal Compliance. We may use your Personal Information to:

  • Maintain the security and integrity of the Site, our systems, and our data.
  • Detect, prevent, investigate, and respond to fraud, unauthorized activities, security incidents, and other misuse of the Site.
  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Enforce our Terms of Use, contractual rights, and other policies.

Other Purposes. We may use your Personal Information for any other purposes that are disclosed to you at the time of collection or for which you provide your consent, to the extent required by applicable law.

9. How We Disclose Your Information

Service Providers and Contractors. We may disclose Personal Information to third-party service providers and contractors who perform services on our behalf, such as:

  • Payment processors and financial institutions.
  • Shipping and logistics providers.
  • Website hosting, data storage, and cloud service providers.
  • Analytics, advertising, and marketing service providers.
  • Customer service and support providers.

These parties are generally authorized to access and use Personal Information only as necessary to perform services for us and are expected to maintain appropriate confidentiality and security protections consistent with applicable law and their contractual obligations.

Affiliates and Corporate Transactions. We may disclose Personal Information to our parent companies, subsidiaries, affiliates, and other related entities for purposes consistent with this Policy. We may also disclose Personal Information in connection with a corporate transaction, such as a merger, acquisition, reorganization, sale of assets, financing, or similar transaction, or in the event of insolvency, bankruptcy, or receivership, where Personal Information may be transferred as one of the business assets.

Legal and Regulatory Disclosures. We may disclose Personal Information as we deem necessary or appropriate to:

  • Comply with applicable law, regulation, or legal process (such as a court order or subpoena).
  • Respond to lawful requests from governmental, regulatory, or law enforcement authorities.
  • Protect the rights, property, safety, and security of the Company, the Site, our employees, our users, or the public.
  • Enforce our Terms of Use, contracts, or other policies, and to pursue available remedies or limit our damages.

Business Partners and Marketing. Subject to applicable law and your preferences, we may disclose certain Personal Information to select business partners for joint marketing or similar promotional activities. In such cases, these partners are expected to use the information only for the purposes for which it was disclosed, in accordance with applicable law.

With Your Consent. We may disclose your Personal Information to any other person or entity with your consent, which may be obtained in writing, online, orally, or by any other means permitted by law.

Aggregated and De-Identified Information. We may disclose aggregated, de-identified, or Non-Personal Information to third parties for any lawful purpose, including analytics, research, marketing, and improving the Site, provided that such information does not identify you and cannot reasonably be used to identify you.

10. Data Security

Security Measures. We use commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information under our control from unauthorized access, acquisition, destruction, loss, alteration, disclosure, or use. Such safeguards may include, without limitation:

  • Access controls and authentication measures, including, where appropriate, multi-factor authentication for internal systems.
  • Technical safeguards such as firewalls, intrusion detection systems, and encryption or pseudonymization of data in transit and at rest, where appropriate.
  • Physical safeguards for facilities and equipment where Personal Information is stored or processed.
  • Policies and procedures regarding acceptable use of communication systems, monitoring of system usage, and restrictions on downloading or transferring data, consistent with our internal electronic communications and device use policies.

Employee and Contractor Access. Access to Personal Information is limited to those employees, contractors, and service providers who have a legitimate business need for such access and who are subject to confidentiality and information security obligations consistent with applicable law and our internal policies.

No Absolute Security Guarantee. While we endeavor to protect the security of Personal Information, no method of transmission over the internet or method of electronic storage is absolutely secure. Accordingly, we cannot and do not guarantee the absolute security of Personal Information. You are responsible for maintaining the confidentiality of any credentials or passwords associated with your use of the Site.

11. Data Retention

Retention Periods. We retain Personal Information for as long as necessary to fulfill the purposes for which we collected it, to comply with applicable legal, accounting, or reporting obligations, to resolve disputes, and to enforce our agreements. Retention periods may vary depending on:

  • The type and sensitivity of the Personal Information.
  • The purposes for which we use the Personal Information.
  • Applicable legal or regulatory requirements, including statutes of limitation.

Criteria for Retention. In determining appropriate retention periods, we consider, among other factors:

  • The volume, nature, and sensitivity of the Personal Information.
  • The potential risk of harm from unauthorized use or disclosure.
  • The purposes for which we process the Personal Information and whether we can achieve those purposes through other means.
  • Applicable legal, regulatory, tax, accounting, or reporting requirements.

Deletion or De-Identification. When we no longer need to retain Personal Information for the purposes described in this Policy, we may delete it, de-identify it, or aggregate it so that it no longer identifies you, subject to any legal or contractual obligations requiring continued retention.

12. Data Breach and Incident Response

Incident Detection and Response. We maintain procedures designed to detect, respond to, and mitigate suspected or actual security incidents involving Personal Information. These procedures may include internal reporting, investigation, containment, remediation, and documentation of incidents.

Breach Notification. In the event of a security incident that results in the unauthorized access to, or acquisition of, certain Personal Information in a manner that constitutes a data breach under applicable law, we will provide any required notices to affected individuals and, where applicable, to governmental authorities and consumer reporting agencies, in accordance with applicable Florida and federal law. The content and timing of any such notices will be determined in accordance with applicable legal requirements and may depend on the nature and scope of the incident.

Cooperation and Mitigation. We may, in our discretion and as required or permitted by law, offer or recommend steps that affected individuals may take to protect themselves, which may include credit monitoring, fraud alerts, or other measures, depending on the circumstances of the incident.

13. Your Choices and Rights

Updating Your Information. If you have an online account with us, you may be able to access and update certain Personal Information by logging into your account and modifying your account profile or settings. You may also contact us using the information provided in the “Contact Us” section to request that we update or correct information you believe to be inaccurate or incomplete.

Marketing Communications. You may opt out of receiving marketing or promotional email communications from us by:

  • Following the unsubscribe or opt-out instructions contained in such emails; or
  • Contacting us using the information provided in the “Contact Us” section and specifying your preferences.

Even if you opt out of marketing communications, we may continue to send you non-promotional communications related to your account, or other transactions with us.

Cookies and Online Tracking. You may be able to manage or disable Cookies and similar technologies through your browser or device settings, or through our Cookie Consent Banner as described above. Certain third-party analytics and advertising providers may also offer opt-out mechanisms, which we may describe in supplemental notices or upon request.

Other Rights. Depending on your jurisdiction and the evolution of applicable law, you may have additional rights regarding your Personal Information, such as the right to request access to, or deletion or restriction of, certain Personal Information. To the extent such rights are recognized and applicable, you may exercise them by contacting us as described in the “Contact Us” section. We will respond to such requests in accordance with applicable law and may need to verify your identity before fulfilling your request.

14. Under 18 Years of Age Privacy

No Directed Use by Persons Under 18. The Site is not directed to, and we do not knowingly solicit or collect Personal Information from, persons under 18 years of age. If you are under 18 years old, you must not use or provide any information on the Site.

Removal of Information. If we become aware that we have collected Personal Information from a person under 18, we will take reasonable steps to delete such information as required by applicable law. If you believe that we may have collected Personal Information from a person under 18, please contact us as described in the “Contact Us” section.

15. Third-Party Websites and Services

Links to Third-Party Sites. The Site may contain links to third-party websites, applications, services, or social media platforms that are not owned or controlled by us. We are not responsible for the privacy, security, or other practices of such third parties, and this Policy does not apply to information collected by those third parties.

Your Interactions with Third Parties. Your interactions with third-party websites, services, and platforms, including those that are linked from or integrated with the Site, are governed by the privacy policies and terms of use of those third parties. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit or use.

Third-Party Service Providers. We allow certain third parties to place cookies and use other tracking technologies on our websites to collect information about your online activities over time and across different websites, apps, and devices. These third parties include:

  • Analytics providers (such as Google Analytics, Facebook) whose cookie policies are as follows: Google Cookie Policy, Facebook Cookie Policy
  • Advertising networks (such as Google AdSense, Facebook Audience Network)
  • Social media platforms (such as Facebook, Twitter)
  • Customer support service providers (such as Zendesk)
  • Anti-fraud and security service providers

Third-Party Information Collection. The information collected by these third parties may include:

  • Device information (such as your IP address, browser type, operating system, device model)
  • Usage data (such as pages visited, time spent on pages, links clicked, features used)
  • Location information (such as country, city, or GPS coordinates when permitted)
  • Demographic information (such as age range, gender, language preferences)
  • Technical information (such as connection speed, screen resolution, hardware capabilities)
  • Advertising identifiers (such as Apple’s IDFA or Google’s Advertising ID)

We require these third parties to respect your privacy and comply with applicable laws. However, we are not responsible for the content or privacy practices of these third parties. We encourage you to review their privacy policies.

Purposes for Sharing. We share your Personal Information for the following purposes:

  • To provide and maintain our Site and services
  • To process transactions and payments
  • To personalize your experience
  • To analyze and improve our services
  • To communicate with you
  • To advertise and market our products and services
  • To comply with legal obligations
  • To protect our rights and the rights of others

We do not sell your Personal Information to Third Parties.

16. International Users/Other U.S. States

International Users:

  • Data Transfers to the United States. If you access the Site from outside the United States, you understand and acknowledge that your Personal Information may be transferred to, processed in, and stored in the United States and other jurisdictions where we or our service providers operate. The data protection laws in such jurisdictions may provide a different level of protection than the laws of your jurisdiction.
  • Consent to Transfer. By using the Site and providing us with your Personal Information, you consent to the transfer, processing, and storage of your Personal Information in the United States and other jurisdictions, consistent with this Policy and applicable law.

Other State Privacy Rights. Although we do not operate or sell our products outside of the State of Florida, in limited circumstances, residents of certain states, such as Colorado, Nevada, Colorado, Connecticut, Virginia and Utah may have additional personal information rights and choices that may be applicable. Applicable rights and choices may include a right to request information regarding your personal information collected by us and how it is used, right to request a copy of the specific personal information we have collected about you, right to request the deletion or correction of your personal information (subject to exceptions), right to opt-out of sale or sharing of your personal information, right to request the limitation on the use and disclosure of your Sensitive Information for certain business purposes, and a right to non-discrimination, and the right to appeal our responses to such requests. To exercise any of the applicable privacy rights described above, you may email us at email address or contact us via mail as indicated in the Contact Us section below.

17. Changes to This Policy

Right to Modify. We reserve the right, in our sole discretion, to modify, amend, or update this Policy from time to time to reflect changes in our practices, legal or regulatory requirements, or other operational needs.

Notice of Changes. When we make material changes to this Policy, we will take appropriate steps to notify you, which may include posting a prominent notice on the Site, updating the “Last Updated” date at the top of this Policy, or, where required by law, providing additional notice or obtaining your consent.

Continued Use. Your continued use of the Site after the effective date of any modifications to this Policy constitutes your acceptance of the modified Policy. If you do not agree to any changes, you must discontinue use of the Site.

18. Contact Us

Contact Information. If you have any questions, comments, concerns, or requests regarding this Policy or our privacy practices, you may contact us using the following information:

Jacobsen Homes
600 Packard Court
Safety Harbor , FL 34695
United States

Website: https://www.jachomes.com
Email: info@jachomes.com
Toll free phone number: 800-843-1559
Phone number: 800-843-1559